Ticketing Assistant

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

(This is a fixed-term contract position of 2-year with possibility for renewal subject to organisational needs and individual performance.)

You will be responsible for :

supporting the daily operation of ticketing services and administrative duties and assisting in setup the ticketing events in the system;

working closely with internal departments and external partners for the ticketing services and operation and ensuring the business objectives can be met;

assisting in development of ticketing and admission system to meet WKCDA business needs;

conducting business analysis, market and usability researches to understand market needs and best practices;

providing front-end customer services as and when required; and

performing any other duties from time to time as reasonably assigned by the Authority.

You should :

possess a secondary school qualification or above;

preferably have 1 year of relevant working experience in configuring venue and event inventory with a computerised ticketing system;

be able to demonstrate an understanding of ticketing system operational flows and sales reporting;

be highly organised, accurate and attentive to details; and

be proficient in written and spoken English and Chinese.