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Wellness Concierge
Island Shangri-La, Hong KongHong Kong30+ days ago
Job descriptionDiploma or above in Hospitality Management or other related disciplines Relevant experience in luxury Hotels or Spa would be an advantage Customer-oriented individuals with strong interpersonal skills Good command of spoken English, Cantonese and Putonghua Fresh graduates are welcomed
We are looking for a Wellness Concierge based at Island Shangri-La, Hong Kong!
As a Wellness Concierge, we rely on you to :
- Meet and greet customers with positive and friendly attitude from arrival through departure
- Perform check in for guests according to their scheduled appointments
- Provide detailed descriptions of wellness treatments, packages, services, facility features and hours of operation
- Handle reception duties, including cashiering, class management, walk-in / phone and online inquires, complaints and other ad-hoc duties
- Conduct inventory stock takes of equipment and merchandises monthly and when required
- Assist and perform various demonstrations and events
We are looking for someone who has :
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Concierge • Hong Kong