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Wellness Concierge

Wellness Concierge

Island Shangri-La, Hong KongHong Kong
30+ days ago
Job description

We are looking for a Wellness Concierge based at Island Shangri-La, Hong Kong!

As a Wellness Concierge, we rely on you to :

  • Meet and greet customers with positive and friendly attitude from arrival through departure
  • Perform check in for guests according to their scheduled appointments
  • Provide detailed descriptions of wellness treatments, packages, services, facility features and hours of operation
  • Handle reception duties, including cashiering, class management, walk-in / phone and online inquires, complaints and other ad-hoc duties
  • Conduct inventory stock takes of equipment and merchandises monthly and when required
  • Assist and perform various demonstrations and events

We are looking for someone who has :

  • Diploma or above in Hospitality Management or other related disciplines
  • Relevant experience in luxury Hotels or Spa would be an advantage
  • Customer-oriented individuals with strong interpersonal skills
  • Good command of spoken English, Cantonese and Putonghua
  • Fresh graduates are welcomed
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    Concierge • Hong Kong