We are looking for a Wellness Concierge based at Island Shangri-La, Hong Kong!
As a Wellness Concierge, we rely on you to :
- Meet and greet customers with positive and friendly attitude from arrival through departure
- Perform check in for guests according to their scheduled appointments
- Provide detailed descriptions of wellness treatments, packages, services, facility features and hours of operation
- Handle reception duties, including cashiering, class management, walk-in / phone and online inquires, complaints and other ad-hoc duties
- Conduct inventory stock takes of equipment and merchandises monthly and when required
- Assist and perform various demonstrations and events
We are looking for someone who has :
Diploma or above in Hospitality Management or other related disciplinesRelevant experience in luxury Hotels or Spa would be an advantageCustomer-oriented individuals with strong interpersonal skillsGood command of spoken English, Cantonese and PutonghuaFresh graduates are welcomed