Field Service Engineer

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

When you join us at Thermo Fisher Scientific youll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry we give our people the resources and chances to create significant contributions to the world.

Location / Division Specific Information

Within our Laboratory Equipment Division we are looking for an experienced and motivated Field Service Engineer for general laboratory equipment monitoring system and sample preparation and analysis system and if required extending to other product lines.

Discover Impactful Work :

In the position of Field Service Engineer you will be responsible for delivering and build service excellence above our customer expectations.

Job Duties :

• Represents our company in a positive professional manner in all dealing with Thermo Fisher Scientific customers both external and internal.
• Own and deliver service commitments and execute on installations calibrations preventative maintenance training and repairs.
• Responsible for providing services remote or at site within the agreed conditions; sets the right priorities.
• Service reporting documentation and creation of procedure / protocols for internal and customer needs.
• Maintain high level of customer allegiance by building strong customer relationships and promoting on excellent customer experience.
• Partner with our commercial colleagues to deliver customer deals that can be implemented profitably and meet / exceed customer expectations
• Responsible for optimisation and accuracy of the provided tools and consignment parts.
• Involve in continuous improvement through our Practical Process Improvement Business System

Keys to Success : Education

Experience

Knowledge Skills Abilities

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1