JOB DESCRIPTION
Our Purpose
Title and Summary
Associate Managing Consultant, Marketing Services (Cantonese Speaking)Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.
Roles and Responsibilities
Client Impact
- Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
- Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
- Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
Develop sound business recommendations and deliver effective client presentationsPlan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentationsLead team and external meetings, and lead or co-lead project managementCollaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution developmentGrow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultantsQualifications
Basic qualifications
Undergraduate degree with 6+ years work experience in marketing and campaign projects focused on one or more of the following fields : marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities / campaigns, media management and planning, direct response marketingExperience managing tasks or workstreams in a collaborative team environment with third partiesExperience managing clients or internal stakeholders, and vendorsAdvanced Word, Excel, and PowerPoint skillsAbility to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environmentAbility to communicate effectively in English and CantoneseEligibility to work in Hong KongPreferred qualifications
Additional marketing experience in one or more of the following fields : marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (, scripting, storyboard, and content), marketing content, usability labs and experience research, print production managementGlobal supply chain management (GSM), including sourcing new suppliers and assessing third party production vendorsExperience with data visualization tools (, Tableau, Power BI)Experience developing and implementing solutions and measuring impact on clients' businessExperience managing tasks or workstreams in a collaborative team environment with third partiesExperience coaching junior delivery consultantsRelevant industry expertise and / or experience in product, sales, or marketing technologyMBA or master’s degree with specialization in marketing or digital (not required)Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.