Senior Associate, Business Development

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences .

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values :

Customer First

Push Boundaries

Critical Thinking

Build for Scale

Less is More

Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you’ll do :

Acquisition : Identify and onboard a diverse range of hotels, from budget accommodations to high-tier properties, ensuring alignment with market demand and seamless integration of hotel offerings.

Account Management : Build and maintain strong relationships with hotel partners, develop long-term strategic plans, and provide training and support to maximize their sales performance.

Optimization : Ensure competitive pricing, optimized inventory, and exclusive offers to deliver exceptional travel experiences and maintain a market-leading position.

Coordination : Collaborate with internal teams across marketing, supplier operations, customer service, and finance to optimize hotel performance and maximize customer satisfaction.

Market Intelligence : Monitor market trends, competitor activities, and customer preferences to provide actionable insights and identify new business opportunities.

Operations : Train and mentor new team members while supporting process improvements to enhance team efficiency and performance.

What you’ll need :

Experience : 4-6 years of relevant working experience in e-commerce, OTAs, or the hotel industry.

Background : Prior experience in revenue management is highly preferred.

Location : Based in Hong Kong.

Skills :

Proven experience in Business Development / Account Management.

Strong commercial sense and operational excellence mindset with a data-driven approach.

Excellent problem-solving skills.

Confident, self-motivated, and goal-oriented.

Globally-minded and comfortable working with people from different cultural backgrounds.

A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required.