Assistant Manager, User Experience

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Responsibilities

Collaborate with cross-functional teams, including product management, development, and marketing, to define and implement user experience strategies.

Conduct user research and usability testing to gather insights that inform design decisions.

Develop wireframes, prototypes, and high-fidelity designs using Figma and other design tools.

Create and maintain design specifications and guidelines to ensure consistency across all digital platforms.

Advocate for user-centered design practices and foster a design-thinking culture within the organization.

Analyze user feedback and analytics to identify areas for improvement and optimize the user journey.

Stay updated with industry trends and best practices in UX design, particularly within the insurance and finance sectors.

Job Requirements

Bachelor's degree in Design, Human-Computer Interaction, or a related field.

3+ years of experience in user experience design, preferably in the insurance or finance industries.

Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite.

Strong understanding of design thinking methodologies and UX research techniques.

Excellent communication skills, with the ability to present and articulate design concepts and rationale to stakeholders.

A portfolio showcasing your design work and demonstrating your problem-solving skills and thought process.

Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.