At all times strive to represent The Fullerton Ocean Park Hotel Hong Kong in a professional, courteous, efficient manner
Manage daily operations of the reservations department, including handling inquiries and resolving issues with hotel’s operating procedures and best practices
Monitor booking systems and reports to maintain accuracy and optimize occupancy rates
Analyze reservation trends and assist in prepare action plan for improving reservations sales and associated business
Liaise with other departments in regards of reservations related issues
Posses brand-hearted services and maintain a good level of product knowledge
Requirements
Minimum 4 years of experience in reservations / front office, or an equivalent combination of education and experience
High School or Vocational Certificate in Hotel Management, Business Administration, or a related field
Be computer literate, preferably with Opera Cloud system knowledge
Demonstrate the ability to interact positively with customers, employees and third parties, reflecting the high standards of the hotel
Demonstrate problem solving and reasoning abilities, well time management and organization skills
Be proficient in verbal and written English and Mandarin
Able to identify and anticipate guest’s needs with professional telephone manner
Candidate with less experience will be considered as Assistant Reservations Supervisor
Create a job alert for this search
Supervisor • Hong Kong
Related jobs
F&B Reservations Supervisor
Shangri-LaHong Kong SAR
Higher Diploma or above in Tourism / Hotel Management or related disciplines.Minimum of 3 years relevant work experience in Hotel industry with at least 1-year supervisory level.Independent and sel...Show moreLast updated: 30+ days ago
Assistant Accounting Supervisor
Kong Shum Union Property Management Co LtdHong Kong
Supervision experience is an advantage.PC knowledge & able to work under pressure.Candidate with less experience will be considered as Senior Accounts Clerk.
Wokring location at Hunghom or Tuen ...Show moreLast updated: 30+ days ago
Restaurant & Bar - Captain / Waiter / Waitress (餐廳和酒吧 - 領班 / 服務員).Minimum 1 year western cuisine experience.Responsible for running the floor, such as sitting arrangement, taking orders, serving the ...Show moreLast updated: 30+ days ago
Reservations Agent
Kowloon Shangri-La, Hong KongHong Kong
We are looking for a Reservations Agent based at Kowloon Shangri-La, Hong Kong!.As a Reservations Agent, we rely on you to : .
Be responsible for providing the most efficient and courteous Hotel reser...Show moreLast updated: 30+ days ago
Reservations Agent (5-day work)
Harbour Plaza Resort City (H.K.) Resources LimitedHong Kong
Graduate in hospitality management with relevant experience is preferable.Show moreLast updated: 30+ days ago
Concierge / Concierge Assistant
Kerry Hotel Hong KongHong Kong
We are looking for a Concierge / Concierge Assistant based at Kerry Hotel Hong Kong!.As a Concierge / Concierge Assistant, we rely on you to : .
Create an impressive first and last impression to guest...Show moreLast updated: 30+ days ago
Receptionist - The Parade (Happy Valley Clubhouse)
The Hong Kong Jockey ClubHong Kong
Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong.We provide a wide range of catering, sports and recreation facilities for Members and their gues...Show moreLast updated: 30+ days ago
Reservations Agent (5-Day Work Week)
Hotel Alexandra Resources LimitedHong Kong
Handle all guest enquiries requests via fax / email / calls up-to-standard service.Be knowledgeable of all of the hotel’s products and services.
Maintain reservation records and guest database.Follow up...Show moreLast updated: 30+ days ago
Supervisor-Sales
Marriott InternationalHong Kong S.A.R., Hong Kong, Hong Kong
Contact appropriate individual or department (.Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
Use sales techniques that maximize revenue while ma...Show moreLast updated: 30+ days ago
Clinic Supervisor
AIAAIA Blue Care, Hong Kong, HK
FIND YOUR 'BETTER' AT Blue Care.If you believe in better, we’d love to hear from you.Responsible for overseeing the day-to-day operations of the clinic, ensuring efficient and effective delivery of...Show moreLast updated: 30+ days ago
Reservations Officer (Fresh graduates are welcome to apply)
Alva Hotel By RoyalHong Kong
Reservations Officer (Fresh graduates are welcome to apply) .ALVA HOTEL BY ROYAL is a new 618-room premium hotel, strategically located along the scenic Shing Mun River in Shatin, a dynamic attract...Show moreLast updated: 30+ days ago
Reservations Supervisor / Reservations Agent
Novotel Citygate Hong KongHong Kong
Handle reservations, enquiries and answer emails.Perform up-selling skills and courtesy over the phone.Provide accurate hotel information to guest while handling the reservations.Any other ad hoc d...Show moreLast updated: 30+ days ago
Assistant A / C Supervisor
NYP Trinity Limited 三惠有限公司Hong Kong
Degree with good computer knowledge.Good experience in accounting field.Show moreLast updated: 30+ days ago
(Senior) Reservations Agent
New World Millennium Hong Kong HotelHong Kong SAR
Press space or enter keys to toggle section visibility.Each day is full of opportunities to enrich the lives of our guests and colleagues, to create new experiences and to make new discoveries.With...Show moreLast updated: 15 days ago
Reservations Sales Agent
Holiday Inn-Golden Mile Hong KongHong Kong
Handling all reservation inquiries, bookings and answering customer inquiries via online platforms and incoming call.Follow up on the reservation to ensure the booking is correct.Preparing daily re...Show moreLast updated: 30+ days ago
Reservations Sales Agent
Mandarin Oriental, Hong KongHong Kong
Mandarin Oriental, Hong Kong is looking for a Reservations Sales Agent to join our Reservations team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integri...Show moreLast updated: 30+ days ago
Managing and controlling all day-to-day warehousing activities (e.Maintain accurate daily stock in / out records.Internal and external coordination and staff management.
Diploma in Supply Chain / Logist...Show moreLast updated: 30+ days ago
Assistant Construction Supervisor
Hip Hing Construction LtdHong Kong, HK
Carry out site supervision, inspection and coordination work under the supervision of Construction Manager.To coordinate and monitor activities of workers engaged in construction works.To requisiti...Show moreLast updated: 15 days ago