Talent.com
This job offer is not available in your country.
Digital Business Analyst – Insurance Digital Platform (1-year contract)

Digital Business Analyst – Insurance Digital Platform (1-year contract)

Captar PartnersHong Kong
14 days ago
Job description

About the Company

Our client is a leading insurance provider committed to transforming the customer journey through digital innovation. With a strong focus on customer-centric platforms, they are investing in next-generation solutions to enhance engagement, streamline operations, and deliver seamless digital experiences.

Role Overview

We are seeking a Digital Business Analyst to join the transformation team. This role will play a key part in analyzing, designing, and optimizing digital platforms.

Key Responsibilities

  • Collaborate with stakeholders to gather and document business and user requirements for digital CX initiatives.
  • Translate business needs into functional specifications, user stories, and wireframes.
  • Work closely with UX / UI designers, developers, and QA teams to ensure solutions meet customer expectations.
  • Support end-to-end project delivery, including UAT planning, execution, and issue resolution.
  • Analyze customer journeys and identify opportunities to improve digital touchpoints and self-service capabilities.
  • Monitor platform performance and user feedback to drive continuous improvement.
  • Ensure alignment with regulatory and compliance standards in the insurance domain.

Requirements

  • Bachelor’s degree in Business, Information Systems, or related field.
  • At least 3 years of working experience in business analysts , project management or related areas in insurance / finance companies with successful track records.
  • Proven experience in digital platform projects, especially in customer experiences, mobile apps, or web portals.
  • Solid experience on business administration, defining business requirements and conducting testing and quality assurance.
  • Excellent problem-solving and analytical skills with good business judgment.
  • A self-starter with strong organizational and presentation skills.
  • Excellent spoken and writing communication skills in both English & Chinese.
  • We apologies that only shortlisted candidates will be contacted.

    For more details, please feel free to ping me for a chat or send me an email at hfong@captarpartners.com📩Please let me know if you have any referrals or if you are interested in the role.

    Create a job alert for this search

    Digital • Hong Kong

    Related jobs
    Insurance RO - Digital platform

    Insurance RO - Digital platform

    Morgan McKinleyHong Kong
    Serve as a Responsible Officer (RO) under the Insurance Authority, overseeing regulated activities and ensuring the implementationply with the Insurance Ordinance and other relevant regulations.Man...Show moreLast updated: 8 days ago
    Accenture Song - Digital Business Analyst

    Accenture Song - Digital Business Analyst

    AccentureHong Kong
    Work in conjunction with different parties to conceptualize and propose solution approaches.Drive and challenge business units on their assumptions of how they will successfully execute the busines...Show moreLast updated: 11 days ago
    Business Analyst (1-year Contract)

    Business Analyst (1-year Contract)

    AXA GroupHONG KONG
    Elicit requirements, lead the collection analysis, document business needs and requirements (BRS) in a complex scale projects. Conduct feasibility study, impact analysis and gap analysis, translatin...Show moreLast updated: 30+ days ago
    Senior Business Analyst (Change & Transformation) (1-year Contract)

    Senior Business Analyst (Change & Transformation) (1-year Contract)

    The Hong Kong Jockey ClubHong Kong
    The Customer Strategy, Insights and Innovation (CSII) Division identifies and leads the customer journey for all stakeholders across the Club ecosystem. The Division centralises the Club’s customer ...Show moreLast updated: 30+ days ago
    Digital Platform Manager

    Digital Platform Manager

    Bank Of China (Hong Kong) LimitedHong Kong
    Develop and implementprehensive UAT strategies and test plans for Internet Banking and Mobile Banking App, ensuring alignment with business requirements and technical specifications.Lead the UAT pr...Show moreLast updated: 9 days ago
    AI Engineer - Cutting-Edge Digital Insurance Platform

    AI Engineer - Cutting-Edge Digital Insurance Platform

    MatchTalent LimitedHong Kong
    Design, develop, and implement AI models and algorithms for our digital insurance platform.Utilise intensive LLM and NLP to enhance the platform's capabilities. Apply reinforcement learning techniqu...Show moreLast updated: 10 days ago
    Digital Business Analyst / PMO, AI & Digital Innovation

    Digital Business Analyst / PMO, AI & Digital Innovation

    ConnectedGroup LimitedHong Kong
    Our client, one of the largest listedpanies in Hong Kong, is renowned for its cutting-edge technologies and customer-centric approach in providing day-to-day services to society.They are seeking a ...Show moreLast updated: 9 days ago
    Digital Platform Lead - IT Solutions

    Digital Platform Lead - IT Solutions

    KOS InternationalHong Kong
    Our client is one of the most well recognizedpany in Hong Kong and with the vision to digitally transform their corporate services, they are now seeing for a Digital Platform Lead, IT Solutions.Rep...Show moreLast updated: 9 days ago
    • New!
    Senior Backend Engineer - Digital Platform

    Senior Backend Engineer - Digital Platform

    TEKsystems Hong KongHong Kong
    Senior Backend Engineer - Digital Platform.Develop and support the high-impact systems and the next-gen digital platform. Experience in Java, Kotlin, , Python, AWS, Docker, Kubernetes, CI / CD.Continu...Show moreLast updated: 12 hours ago
    Digital Executive / Digital Specialist

    Digital Executive / Digital Specialist

    Havas Worldwide Hong Kong LimitedHong Kong
    We are seeking a Digital Executive or Specialist to join our dynamic team and play a key role in managing digital campaigns across regional markets. Founded in 1835 in Paris, Havas Group is one of t...Show moreLast updated: 17 days ago
    Digital Business Analyst - B2C - Web & Mobile (Fully Remote)

    Digital Business Analyst - B2C - Web & Mobile (Fully Remote)

    IO TECH SOLUTIONS LIMITEDHong Kong, Hong Kong
    Quick Apply
    You will analyze and optimize their digital processes and strategies to enhance our initiatives.Collaborate with cross-functional teams to gather and understand requirements.Analyze existing digita...Show moreLast updated: 30+ days ago
    Digital Business Analyst (Fully Remote)

    Digital Business Analyst (Fully Remote)

    IO Tech SolutionsHong Kong
    Collaborate with cross-functional teams to gather and understand requirements.Analyze existing digital processes for improvement opportunities. Document business needs and key performance indicators...Show moreLast updated: 11 days ago
    Digital Workplace Support Engineer (24-month contract)

    Digital Workplace Support Engineer (24-month contract)

    Cathay Pacific Airways LimitedHong Kong SAR (China)
    Digital Workplace Operations Senior Lead.To support the strategic goals of Infrastructure & Operations team and perform design, build and support and corresponding transition, change management, re...Show moreLast updated: 14 days ago
    Senior Business Analyst - Insurance POS

    Senior Business Analyst - Insurance POS

    Oliver JamesHong Kong
    My client is an MNC Insurance, sitting under IT and Digital team and is currently working on various transformation.We are hiring a Senior Business Analyst to lead complex initiatives across the Di...Show moreLast updated: 11 days ago
    Digital Technology Business Analyst – Wealth Management

    Digital Technology Business Analyst – Wealth Management

    Pinpoint AsiaHong Kong
    Engage with wealth management business users, product owners, and technology teams to gather, document, and analyze requirements. Create detailed user stories, process flows, and data models that tr...Show moreLast updated: 12 days ago
    Business Development Manager, Digital Native Business, Digital Native Business

    Business Development Manager, Digital Native Business, Digital Native Business

    Amazon Web Services Hong Kong LimitedHong Kong, Hong Kong SAR, HKG
    About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any ...Show moreLast updated: 30+ days ago
    DEPUTY DIRECTOR, DIGITAL PRODUCT DEVELOPMENT, GLOBAL – INSURANCE

    DEPUTY DIRECTOR, DIGITAL PRODUCT DEVELOPMENT, GLOBAL – INSURANCE

    TTP Consulting LimitedHong-kong
    DIGITAL PRODUCT DEVELOPMENT KEY.To support global business growth and maximise on their product portfolio, this agile MNC insurer, is seeking a highly experienced Deputy Director, Digital Product D...Show moreLast updated: 17 days ago
    Business Analyst (Life Insurance Operations)

    Business Analyst (Life Insurance Operations)

    HaysHong Kong
    A well-known Life Insurancepany is looking for a Business Analyst to join a high-performing solutions delivery team.Gather Business Requirements to create user stories. Assess the feasibility of the...Show moreLast updated: 8 days ago