Training Administration Manager (Agency Training)

Responsibilities :

• To monitor the Team in smooth running of all operations, including training support, report generation, performance tracking, budgeting etc.
• To allocate Team resources to ensure smooth running of daily operation
• To ensure the logistic support to daily training activities in complying with regulatory requirement
• To monitor the office administration and supervise the clerical staff
• To develop long-term plans for the administration team in order to accomplish the training mission
• Review the training manual periodically to ensure the process updating
• To link training operations with other organizational units
• To provide data analysis for management reporting
• To manager projects being assigned by Management
• To coach junior staff on daily task so as fostering staff development and meeting team goals
• To prepare and develop the Learning Management System

Qualifications :

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.