Manager – Global Account

Responsibilities :

• To support daily operations and customer services to provide and maintain customer satisfaction of good service
• To handle presentation materials and analysis reports
• Anticipate operational risk and proactively work with colleagues in contract logistics and freight forwarding to problem solve shipment bottlenecks, especially during peak seasons
• To handle customers and vendors enquiry promptly and professionally
• Recommend best solutions to meet service level and improve customer satisfaction
• Familiar with the operations of warehousing
• Other ad-hoc projects assigned by the management

Requirements :

University degree holder

5 years experiences in operations and customer service in airfreight export

Experience in handling global airfreight and seafreight businesses

Proficient in MS Excel and PowerPoint

Good command in English, Cantonese and Mandarin

Benefits :

Double Pay

Five-day work week

Birthday Leave

Medical Insurance

Free Shuttle Bus

Training Allowance