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Senior IT Support Engineer

Senior IT Support Engineer

FastLaneRecruitHong Kong, Hong Kong
30+ days ago
Salary
HK$24,000.00–HK$30,000.00 monthly
Job type
  • Quick Apply
Job description

Job brief

Join a global leader in the electronics industry as a Senior IT Support Engineer, where you will play a critical role in managing and supporting IT systems and infrastructure. This opportunity allows you to work in a collaborative and innovative environment while gaining exposure to cutting-edge technologies and systems.

Responsibilities

  • Provide both remote and on-site IT support for end-users, including troubleshooting desktop systems, networks, hardware, and software issues.
  • Manage and maintain server, storage, network infrastructure, applications, and security controls.
  • Conduct regular health checks, backups, and performance tuning for IT equipment and servers.
  • Perform security risk analysis and assessments to ensure system integrity.
  • Update MIS documentation, including inventory and system configurations.
  • Handle ERP system administration, IP phone systems, AV equipment, and program development.
  • Collaborate with cross-functional teams to address IT-related challenges.
  • Occasionally travel to Shenzhen for on-site support.

Requirements

  • Higher Diploma, Associate Degree, or higher in IT or a related discipline.
  • Minimum of 3 years of experience in IT support, preferably in an MNC environment.
  • Solid expertise in Microsoft Windows Server, Active Directory, MS SQL, VMWare, Microsoft 365, and Windows Applications.
  • Proficiency in system security, network infrastructure, and cloud platform administration.
  • Hands-on experience with ERP systems, IP phone systems, and AV equipment.
  • Strong problem-solving, communication, and interpersonal skills.
  • Proactive, self-motivated, and able to work independently with minimal supervision.
  • Proficient in both written and spoken Chinese (Putonghua) and English.

    • Benefits & Perks

  • Salary Offered : $24,000 - $30,000 per month.
  • 5-day workweek with work-life balance focus.
  • Double pay and discretionary bonus.
  • Comprehensive medical scheme.
  • 12 days of annual leave.