The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.
“Candidates with more experience may be considered for a senior position.”
You will be responsible for:
• maintaining smooth operation of performing arts venues by delivering excellent customer services;
• performing information counter duties and responding to emergency situations and cases;
• managing the cloakroom and bar with sales transactions;
• making ready the F&B set before the commencement of the performance;
• tidying up the F&B set including cleaning after the performance;
• handling venue booking and related enquiries;
• providing show usher service and guest flow support; and
• providing event operations support to indoor, outdoor and off-site events
You should:
• preferably possess at least 5 subjects at Level 2 / Grade E or above in the HKDSEE / HKCEE or equivalent academic qualification;
• preferably have usher experience in performing arts venue or good knowledge of front-of-house operations / event operations (Fresh Graduates are welcome. Candidates who possess 1 year of relevant experience in performing arts venues, tourism and/or hospitality sector may be considered for Senior Customer Services Officer);
• be customer-oriented, proactive and pleasant;
• preferably be proficient in spoken English and Chinese. Proficiency in other languages is an advantage; and
• provide at least 2 days’ availability to work per week
Customer Services Officer (Performing Arts) (Part-time) • Hong Kong
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