Assistant Technical Services Manager (Operations)

The Department

The primary purpose of this job is to plan, implement and supervise the operation and maintenance of buildings, fixture & fittings, mechanical & electrical plant and equipment in HKJC premises, ensuring all installations are engineered to optimum technical and safety standards, and in case of minor addition, replacement and improvement works, contribute and implement his design so that users have functionally suitable, safe, efficient and cost effective premises in which to operate.

The Job

• Responsible for the 24 / 7 operations at HKJC premises; support the operations, monitoring and ensuring one or multiple, as assigned, of building fabric and infrastructural, electrical and mechanical systems are operating at their parameters in a safe, reliable, efficient and in accordance with the statutory requirements. These include but not limited to buildings, fixture & fittings, heating, ventilation and air- conditioning systems, power and lighting systems, generators, UPS systems, fire alarm systems, fire protection and suppression systems, electrical distribution, cabling structure, control and monitoring systems, plumbing & drainage systems, catering equipment; etc. are reliable and available in meeting all operational requirements for HKJC’s premises and all users’ requirements. Ensure all the building installations are available for their intended use such that other departments' needs are met during race and non-race days
• Ensure efficient and effective delivery of facilities operations by managing of resources planning in line with strategic business objectives, implementing and up keeping of the facilities and equipment, operation and maintenance services, coaching subordinates to demonstrate effective performance, and organising the training and development of staff. This also includes planning of space utilisation and constant review of the  operations,  service standards,  manpower dep loyment,  work  methods, performance benchmarking, manpower and process re -engineering
• Ensure minimum disruption to business operations in unforeseeable emergency or crisis situations by formulating and implementing preventive & corrective maintenance prog rams with Facilities teams and Project teams and emergency response plan for remedial actions to be taken immediately and effectively, and ensuring continuous transfer of know-how and best practices from the markets
• Direct and implement preventive and corrective maintenance programs so that remedial actions can be taken immediately and effectively to ensure that the business operations are not critically affected
• Assist the formulation of Service Level Agreements with user departments to achieve Key Performance Indicators at optimum cost, oversee the quality and execution of SOPs, and design follow up programs to ensure that services delivered are in a timely and efficient manner according to users’ requirements
• Assist the preparation and monitoring of annual budgets, capital work programs and operating budgets for the facilities, and ensure that expenses are maintained within budgets. This includes ensuring proper handling of tender exercises, contract awarding, procurement and payment in compliance with Club’s requirements
• Assist the engagement and coordination of consultants and contractors and supervise their work to ensure their services are rendered competently, within budget and program according to service level determined
• Assist Senior Manager, Property Facilities Technical Services, to act as in-house consultant to establish design criteria, directs the preparation of technical drawings, specifications, tender documents and monitors work progress for minor alterations, additions and improvement works
• Assist the change management on both operation and management level. Handle staff conflict and complaint. Motivate staff to perform. Conduct regular review of system performance and work processes with objective to improve overall productivity and effectiveness of all levels of staff and operational efficient; Implement data collection, using data through data analysis to assess and identify various innovative solutions and use of technology to resolve shortfall and seek for continuous improvements
• Act as deputy, as assigned, for Senior Manager, Property Facilities Technical Services, to plan, operate and maintain all building installations when needed

About You

Terms of Employment

The level of appointment will be commensurate with qualifications and experience.

Closing Date

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.