Job Duties :
- To provide on-site services at customer’s office venues, including technical issues related to hardware and software and resolve user inquiries.
- To deliver on-site services and provide support at the Customer’s premises within the tentative service hours during working days, exclude Saturday and public holidays.
- To support users through ongoing assistance, maintaining satisfactory daily operations.
- To support Customer’s IT team with assigned tasks and projects, contributing to overall IT operations.
- To provide monthly regular review to ensure the service quality of IT support services.
Job Requirement :
F.5 or aboveAt least 2-3 years' experience in technical and user supportExperience in installation, configuration and maintenance of workstations, peripheral equipment and Windows desktop softwareExperience in hardware and software inventory / license control and relevant documentation controlIf interested in the above post, please send full resume with academic background, work history, current and expected salary via [protected-email-address]
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