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Client Service Manager - Custody

Client Service Manager - Custody

Robert HalfCentral, HK
30+ days ago
Job description

The Company

Our client is a leading global financial services firm in Hong Kong, and they are currently looking for a Client Service Manager to join the expanding team.

The Role

  • Serve as an escalation point for client service issues and deliverables
  • Handle the investor onboarding and keep accurate, up-to-date client investor profiles
  • Support senior Client advisors in administering client portfolios, including assist in preparation of the presentation and administration reports
  • Assess operational capacity and risk elements of new business initiatives as well as daily operations
  • Identify potential risks, ensure proper escalations, and formulate issues resolution
  • Participate in ad-hoc projects or perform other duties assigned by supervisors from time to time

Your Profile

  • Bachelor's degree holder
  • Minimum 6 years of experience in Custody CS or Fund Administration
  • Minimum 3 years of prior supervisory experience
  • Experience with client onboarding including rules and regulations, Compliance (KYC, KYT, AML etc)
  • Detail-minded and works with a high degree of accuracy
  • Effective communication skills are key (written and verbal)
  • Fluent in spoken and written English, Cantonese and Mandarin
  • Apply Today

    To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

    Reference No. 67010-0013121009

    By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice : https : / / www.roberthalf.com.hk / privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

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    Service Manager • Central, HK