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Guest Services Officer 客務主任

Royal Pacific Hotel 皇家太平洋酒店Hong Kong

30+ days ago

Job description

Responsibilities :

Responsible for greeting and front desk duties
Handle all arrival and departure records, bookings and registration
Provide frontline services at reception counter and maintain a good relationship with guests
Assist in handling incoming phone calls and queries for visitors and guests

Requirements :

Diploma or above in hospitality management or related disciplines

Knowledge of Opera System is preferred

Pleasant personality, customer-oriented with good communication and interpersonal skills

Good command in both spoken and written English and Chinese. Putonghua and other languages would be an asset

Officer • Hong Kong