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Director, Investigations

Director, Investigations

Prudential plcHong Kong
9 days ago
Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Accountabilities

  • Conduct a broad range of fraud, conduct and whistleblowing investigations to a civil standard.
  • Identify control weaknesses and root causes and assist management to understand the remediation required.
  • Possess in-depth knowledge of digital forensics and eDiscovery acquisition and analysis tools and techniques and have experience of conducting investigations where data plays a significant role.
  • Prepare investigation cases to a civil and or criminal standard, and if required present Court evidence as a witness.
  • Have a detailed understanding of evidence collection, collation, examination and preservation, both digitally and physically. Able to supervise and instruct staff in such techniques
  • Document investigations and produce reports to an extremely high standard of English for both internal and external audiences including regulators, law enforcement and internal management committees.
  • Have in-depth knowledge and practical experience of managing whistleblowing investigations and dealing sensitively with reporters.
  • Maintain currency of knowledge and industry leverage through a network of external contacts, conferences and training.
  • Be familiar with the implementation of 2LOD investigation policy assurance testing.

Success criteria

  • Appreciation of operating in large multinational group, across a range of countries with multiple stakeholders.
  • Comfortable working and influencing without formal reporting lines.
  • Ability to interact at all levels, including influencing and negotiating, excellent presentation and training skills.
  • Understanding of Asia, US and UK laws, regulations and procedures relating to investigations i.e. Fraud, ABC, Whistleblowing, Privacy,
  • Good presentation and analysis skills.
  • Ability to deal with extremely confidential and sensitive information in an appropriate and tactful manner.
  • Willingness to work outside of the recognised core hours and to travel regularly.
  • Must have a high standard of personal integrity.
  • Attention to detail, self-motivation and the initiative and drive to proactively operate with minimal direction is essential to success in the role.
  • Knowledge & Experience

  • Significant experience in the management of internal, corporate investigations, ideally gained in the global insurance sector.
  • More than 10 years’ experience in conducting multi-jurisdictional investigations and the challenges of international and cultural differences.
  • Experience of working in a multi-cultural environment.
  • Professional training and qualifications in investigation methods and techniques.
  • Familiarity with specialist software investigation tools, (including electronic fraud indicators, case management systems and computer forensic principles), Microsoft Office software.
  • Strong Financial Services knowledge preferably from within a corporate, regulated environment.
  • Understanding, and first-hand experience, of financial crime investigation scenarios in a range of Asian markets.
  • Ability to retain extremely sensitive data in a confidential and compliant manner.
  • A high standard of written and verbal communication in English is required. Experience of communicating at Board level would be an advantage.
  • Fluency in at least one additional Asian language would be an advantage.
  • High computer literacy to interrogate data sources.
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