Senior Engineer Engineer, Service Field

Date Posted : Country :

Hong Kong

Location :

12 / F-13 / F The Bay Hub 17 Kai Cheung Road Kowloon Bay Hong Kong

Job Descriptions

Service Field

• Assist in leading a team to carry out preventive maintenance actions oversee field manpower and resources allocation; and provide site coordination / support to ensure smooth daily field operations.
• Maintain good client relationships through conducting regular visits preparing regular / ad-hoc reports as requested; and responding to clients enquires in a prompt and professional manner.
• Follow up on repair works completion to achieve continual operations.
• Closely monitor lift & escalator performance and timely respond to breakdowns.
• Conduct root cause analysis on technical issues identify potential risks and recommend practical solutions to reduce breakdown rates and resolve long-standing faults.
• Prepare trouble shoot analysis / incident investigation reports as required.
• Ensure effective implementation of service quality programs for continuous improvement and work process standardization.
• Implement Company Internet of Things (IoT) cloud-based applications and mobile apps to drive operational efficiencies and foster a culture of working smart.
• Ensure Company Safety and Ethics guidelines and Government code requirements are fully complied in the field operations.

We are looking for :

We offer remuneration package including attractive salary comprehensive fringe benefits and excellent opportunities for the right candidate.(

Website : provided by applicants will be treated in strict confidence and will only be used for recruitment related purposes. All information on unsuccessful candidates will be deleted from our files within 24 months.

By submitting an application and / or your resume in response to this job notice you have read and hereby consent to our (i) Personal Information Collection Statement (for Recruitment) (ii) Terms of Use(iii) Otis Job Applicant Privacy Policy. If you do not consent to the above OTIS Elevator Company (H.K.) Limited and its affiliates will not be able to accept and process your application.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio .

You may recognize our products in some of the world s most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa a nd the Petronas Twin Towers ! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of a n innovative global industry leader with a resilient business model. You ll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge .

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs .

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do . If you would like to learn more about environmental social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability please contact us at .

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Required Experience :

Senior IC

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1