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IT Support Specialist

IT Support Specialist

APM MonacoHong Kong, Hong Kong, HK
5 天前
职位类型
  • Quick Apply
职位描述

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

Report to : Assistant IT Service Delivery Manager

Responsibility : Assist ASDM to provide IT support service to office users, retail shops, as well as datacenter.

1. End user IT support in Hong Kong and Monaco office, include but not limited to :

  • Windows / MacOS computer management & problem T-shooting.
  • Microsoft Office 365 (email, Teams, etc) and other business-related software tools.
  • User account management, creation, delegation, permission, decommission, etc.
  • Asset management including computer, iPhone, iPad, AppleTV, etc.
  • Network management, mobile phone plan subscription, etc.

2. Manage IT related devices & support services for international boutiques.

  • Boutique network management and problem T-shooting.
  • Windows PC & printing.
  • Mobile device (iPad, iPhone) management via MDM.
  • CCTV & Traffic Count system.
  • Spotify & HiFi box.
  • Communicate with Area Manager / Store Manager for retail business needs, provide IT values accordingly.

    • Requirements

    Technical skillset :

  • Networking technologies, LAN, Wireless LAN, WAN.
  • Good understanding of IT network knowledge.
  • CCNA / CCNP certification preferred.
  • Microsoft enterprise technologies, AD domain, AAD, Microsoft 365.

    • Soft Skills :

  • Good communication skills and enthusiasm for IT support service.
  • Coordination, cooperation and team working ability.
  • Fluent in spoken and written Cantonese and English.
  • Sometimes shift is needed to support boutiques across different time zones.

    • Benefits

    Why Join APM?

  • Global, Dynamic Team : Diverse and energetic workforce
  • Growth Opportunities : We support your professional development
  • Collaborative Culture : Teamwork and open communication
  • Comprehensive Benefits : Medical benefits, paid time off, and generous employee discounts

    • Don't wait to join APM Monaco team. Apply now!

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    Support Specialist • Hong Kong, Hong Kong, HK

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