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eMPF Centre Executive 1

eMPF Centre Executive 1

HKTHK HK, HK
30 天前
职位描述

Your role :

  • Provide counter service to walk-in and pre-booked customers at service centre
  • Solve MPF related enquiries and complaints effectively
  • Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public.
  • Perform services according to company rules and relevant regulatory requirements

To succeed in this role :

  • Form 5 or above with customer service / service counter experience
  • At least 1 years of client service experience
  • Fresh graduates with good communication skills are also welcome
  • Familiar with mobile applications and webpage usage (i.e. online application forms and searching information on government websites)
  • Good communication and presentation skills and frontline experience
  • Patient and enjoy team play
  • Familiar with checking customer profile with back-office system
  • Fluent in English or Mandarin is a plus
    • What we offer :
  • 14 days AL
  • 17 days Public Holidays
  • Birthday leave
  • Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave
  • MPF / ORSO contribution
  • Discretionary Bonus
  • Scholarship for further studies
  • Life insurance and medical benefits
  • Family health benefits
  • Dental benefits
  • Staff discount
  • Free access to the company's amenities
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    Executive • HK HK, HK

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