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Credit Control Assistant (Debt Collection)

Credit Control Assistant (Debt Collection)

Konew FinTech Corporation LimitedCentral, Hong Kong Island, HK
30 天前
职位类型
  • Quick Apply
职位描述
  • Closely monitor all post-loan cases and identify overdue repayment to minimise credit losses from time to time
  • Perform phone dunning and / or reminder message to delinquent clients in professional manner
  • Communicate and monitor performance of appointed external parties including debt collection agencies, etc.
  • Liaise with different internal parties in resolving disputes and outstanding accounts
  • Prepare debt collection status report
  • Provide general administration and clerical support to the team
  • Handle enquiries related to collection matters
  • Participate in ad-hoc projects as assigned

    • Requirements

    • Tertiary education, or equivalent qualifications at HKQF level 3
    • Minimum 1 year working experience in sales support or customer service, preferably in credit control and debt collection operations
    • Proficiency in both English and Chinese
    • Strong self-motivation, with ability to work independently and under pressure
    • Good interpersonal, negotiation and problem-solving skill
    • Maintain a positive, empathetic and professional attitude toward customers at all time
    • Proficiency in MS Office
    • Immediate available is highly preferred

      • Benefits

    • Attractive remuneration package
    • Career progression opportunities
    • Discretionary performance bonus
    • Medical & Dental insurance
    • Birthday leave
    • Anniversary leave
    • Study leave
    • Study subsidy scheme
    • Employee property loan / personal loan scheme
    • Numerous other staff benefits
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    Assistant Assistant • Central, Hong Kong Island, HK

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