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Senior Account Manager
Senior Account ManagerClaremont Consulting • Hong Kong
Senior Account Manager

Senior Account Manager

Claremont Consulting • Hong Kong
30 天前
职位描述

Our client, is a leading enterprise and marketing cloud platform listed in NASDAQ with offices across Asia and Europe. It’s mission is to empower worldwide brands to unlock the enormous market potential of smart retail. With its leading proprietary technologies, the Company’s full suite of data-driven solutions helps brands drive significant business growth and profitability throughout the full consumer lifecycle. Over the years, the Company has won immense trust from our + direct marketers and agency clients.

Job Summary:

Sitting in our Account Management Team, you will be responsible for supporting global corporate clients on enterprise solutions including but not limited to digital strategies development. You will have a good exposure in formulating and executing China and enterprise solutions.

Job Responsibilities:

  • Proactively build strong client relationships and ensure customer satisfaction with excellent service level provided
  • Manage local and global digital marketing campaigns for corporate clients
  • Ensure campaigns are setup and optimized in correct way in accordance with the brief and best practices
  • Analyze data and provide in-depth data-driven insights, regular reports and strategic recommendations so as to achieve clients’ business goals
  • Prepare and present digital strategies and plans to clients
  • Coordinate with internal and external parties for digital project implementation
  • Handle any ad-hoc projects as assigned

Job Requirements:

  • Degree holder, preferably in Marketing, Communication, Advertising or related discipline
  • Minimum of 6 years’ experience in project coordination / account management / customer service, preferably in digital marketing agency
  • Good understanding in digital landscape of Hong Kong and China market
  • Relevant experience in handling travel retail account will be an advantage
  • Proven successful client account servicing track record is preferred
  • Good team player with excellent interpersonal and communication skills
  • Independent with strong sense of responsibility and willingness to learn
  • Good at planning and multi-tasking to meet multiple deadlines
  • Excellent command of written and spoken English, Mandarin and Cantonese
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Senior Account Manager • Hong Kong

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