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eMPF Service Centre Executives / Senior Executives

HKTHong Kong HK, HK

17 days ago

Job description

Job Duties

Provide counter service to walk-in and pre-booked customers
Educate client to adopt eMPF digital tools
Support the MPF administration process for visitors
Perform services according to company rules and relevant regulatory requirements

Education / Qualification

Form 5 graduate

Skills / Knowledge

Good communication and presentation skills and frontline experience

Patient and enjoy team play

Positive mindset and good problem-solving skills

Familiar with checking customer profile with back-office system

Fluent in English or Mandarin is a plus

Working Experience

At least 1 year of client service or frontline experience

Familiar with mobile applications and webpage usage (i.e. online application forms and searching for information on government websites)

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Senior Executive • Hong Kong HK, HK

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