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eMPF Service Centre Executives / Senior Executives

eMPF Service Centre Executives / Senior Executives

HKTHong Kong HK, HK
22 天前
职位描述

Job Duties

  • Provide counter service to walk-in and pre-booked customers
  • Educate client to adopt eMPF digital tools
  • Support the MPF administration process for visitors
  • Perform services according to company rules and relevant regulatory requirements

Education / Qualification

  • Form 5 graduate
  • Skills / Knowledge

  • Good communication and presentation skills and frontline experience
  • Patient and enjoy team play
  • Positive mindset and good problem-solving skills
  • Familiar with checking customer profile with back-office system
  • Fluent in English or Mandarin is a plus
  • Working Experience

  • At least 1 year of client service or frontline experience
  • Familiar with mobile applications and webpage usage (i.e. online application forms and searching for information on government websites)
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