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Productions Support Engineer (L1 / L3)

Productions Support Engineer (L1 / L3)

IO TECH SOLUTIONS LIMITEDHongKong, Hong Kong
2 days ago
Job type
  • Quick Apply
Job description
  • Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
  • Maintain best practices on managing systems and services across all environments
  • Provide L1,L2,L3 level server support similar to current team
  • Manage, coordinate, and implement software upgrades, patches, hot fixes on servers
  • Create and modify scripts or applications to perform tasks
  • Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
  • Collaborate with other teams and team members to develop automation strategies and deployment processes
  • Provide weekend support on scheduled weekend changes
  • Provide on-call support during off hours if needed
  • Participate in Disaster Recovery and BCP drills
  • Manage Physical server infrastructure using remote access
  • Manage and maintain virtual machines in internal ESX farm as well as in AWS
  • Build new physical and virtual servers as per standards
  • Fault finding, analysis and of logging information for reporting of performance exceptions
  • Proactively monitoring system performance and capacity planning
  • Knowledge on servers installed with cluster software and databases

    • Requirements

    • Degree in IT / Computer Science or related discipline(s)
    • Around 8-10 years working experience as a Linux Administrator

      • Less experienced (5-8yrs) candidates could considered as Sr. Infra Analyst

    • Previous working experience with VMWare Tanzu / Kubernetes etc. deployed in internal infra.
    • In-depth knowledge of Linux : RedHat both physical and virtual environment
    • Hands on experience with physical / VM server deployments and commissioning
    • Experience / knowledge on various HPE or other server hardware and architecture
    • Strong problem solving and communication skills
    • MS Windows OS knowledge will be added advantage
    • Good to have knowledge on Veritas cluster and Veritas Storage Foundation
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    Engineer • HongKong, Hong Kong

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