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Front Office Supervisor

Front Office Supervisor

Kerry Hotel Hong KongHong Kong
30+ days ago
Job description

We are looking for a Front Office Supervisor based at Kerry Hotel Hong Kong!

As a Front Office Supervisor, we rely on you to :

  • Ensure all interactions with guests are handled professionally
  • Perform check-ins and check-outs, as well as cashiering functions efficiently
  • Build relationship with guests to delight and gain loyalty, maximizing guests' satisfaction
  • Prepare and conduct skills training for new team members

We are looking for someone who has :

  • Higher Diploma or above in Hospitality Management or other related disciplines
  • Minimum 3 years of relevant experience in Hotels with similar capacity
  • Strong leadership, interpersonal and organizational skills
  • Customer-oriented, outgoing and independent individual
  • Excellent command of spoken English, Cantonese and Putonghua
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    Front Office Supervisor • Hong Kong