We are looking for a Front Office Supervisor based at Kerry Hotel Hong Kong!
As a Front Office Supervisor, we rely on you to :
- Ensure all interactions with guests are handled professionally
- Perform check-ins and check-outs, as well as cashiering functions efficiently
- Build relationship with guests to delight and gain loyalty, maximizing guests' satisfaction
- Prepare and conduct skills training for new team members
We are looking for someone who has :
Higher Diploma or above in Hospitality Management or other related disciplinesMinimum 3 years of relevant experience in Hotels with similar capacityStrong leadership, interpersonal and organizational skillsCustomer-oriented, outgoing and independent individualExcellent command of spoken English, Cantonese and Putonghua