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Call Centre Manager / Supervisor
Perfect Health Clinic LimitedHong Kong30+ days ago
Job description6 years of related experience in Call Center with at least 1 year supervisory experience Experienced in Call Center management / Beauty industry will be an advantage Customer-oriented with good communication skills Result-oriented with strong commitment towards team KPI achievement Immediate available is highly preferred Candidate with less experience will be considered as Assistant Manager
Responsibilities :
- Manage the daily running of the call center
- Set, Monitor & Review the performance of staff, identify training needs and organize appropriate training sessions
- Monitor team performance to ensure all call activities comply with Company rules and regulatory requirements and achieve KPI
Requirements :
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Supervisor • Hong Kong