Administrator, Client Operations, Hong Kong (6 months contract)

Description

Who we are :

With over $1.9 trillion of assets under management, Invesco is one of the world’s leading global investment management firms, headquartered in Atlanta, GA. Spreading across 26 countries and with over 8400 dedicated employees, we are driven by trust and care. As one of the world’s leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life.

Your Team :

Client Operations offers investments, sales, marketing and client support services to Invesco’s clients through its global client communication platforms and its stewardship of centrally distributed data, e.g.

Product / client reporting.

Client transition management into segregated and pooled funds.

Bespoke reporting to clients, consultants and external data vendors.

Key global distribution services business project management, controls and systems enhancement.

Client Operations Team encompasses full range of services as in other regional offices. The Reporting team is responsible for client reporting and documentation for institutional clients from different regions as well as fund factsheet production.

Your Role

The team provides the AP business with excellent institutional client / product documentation support with regular client communications on an ongoing basis. The team also covers the bilingual client communications for the clients in the AP region.

Assist in the downstream workstream of the firm-wide project by attending regular meetings, providing updates, performing testing and managing project issues and progresses, etc.

Set up, produce and / or validate client reports (including customized and automated reports) as well as fund factsheets and reports accurately and timely.

Ensure production support workflow is smooth and production requests are handled timely.

Participate in and work with different teams and stakeholders in simple issue investigation and research.

Escalate production issues to the team lead to ensure issues are resolved accurately and efficiently.

Handled simple queries from internal teams in a professional manner.

Proactively contribute ideas, research and recommend continuous improvement opportunities (e.g. report automation or process improvement). Participate in approved continuous improvement initiatives.

Help monitor the performance of tasks delegated to the offshore Client Operations Hyderabad team.

The Experience You Bring :

Require a University degree in Accounting, Finance or business area of concentration.

Fresh graduate or 1+ year of relevant work experience, preferably in reporting functions within asset management industry.

Basic knowledge of fund / segregated mandate operations and different asset classes is required.

Good written and verbal communication in English and Chinese, interpersonal and conflict management skills.

Client focus and with a keen interest in providing superb services to clients.

Good time management and organization skills, detail oriented and can work under pressure with tight deadline.

Self-managing and proactively prioritize his / her work.

Be open-minded and a strong "out-of-the-box" thinker who challenges status-quo.

Why Invesco

In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally.

We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).

What’s in it for you?

As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.

How to Apply :

• Apply for the role directly at Invesco Careers : .

To know more about us :

Full Time / Part Time

Full time

Worker Type

Fixed Term Employee (Fixed Term)

Job Exempt (Yes / No)

Workplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.

Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable local laws governing non-discrimination in employment.

Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within twelve weeks may consider their application unsuccessful. All related information will be kept in our file for future recruitment purposes. When there are vacancies in our subsidiary or associate companies, we may transfer the application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, job applicants have a right to request access to, and to request correction of, Personal Data in relation to the application. If job applicants wish to exercise these rights, they should contact the Human Resources department.