Desktop Support Engineer (Dispatch / On Demand Request) -Wanchai, Hong Kong

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

• Desired Experience :
• Computer OS / Peripherals troubleshooting
• Handling Different PC Operating Systems ( Windows 7 / 8 and 10)
• Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Good knowledge of MS Office tools installation & troubleshooting
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Who You Are

Personal Attributes :

In-depth knowledge of :

Basic knowledge of :

IT Qualifications

At least one of the following :

Experience in a similar role

Perk & Benefits

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @