This job offer is not available in your country.
Desktop Support Engineer L1 HK
Excis Compliance ltdHong Kong, HK, hk12 hours ago
Job type
- Quick Apply
Job descriptionProvide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive / VIP users. Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting. Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding. 1 –3 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics. Experience supporting printers, AV systems, executive users, asset management, and reporting tools. Excellent customer service, communication, organization, multitasking, and documentation skills. Ability to lift 50 lbs; valid driver’s license and personal vehicle required. Preferred : Experience in automotive manufacturing, MCP and / or A+ certifications, and background in help desk or call center environments. Working technical knowledge of Windows operating systems to allow for resolution of issues, or full rebuild of the PC using client specific documentation provided by the client. Working technical knowledge of Microsoft Office Products, antivirus products, desktop services to allow for resolution of software application issues. Ability to utilize provided knowledge article to resolve issues with client specific applications. Customer-facing “soft skills” including strong verbal and written communications Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT issues. Exercises independent judgment within defined practices and procedures to determine appropriate action.
Job Description
WE ’ RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT Hong Kong!
Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.
- Client in 190+ countries
- 6000+ Engineers
- 200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Start your journey with Excis and grow with us!
What You’ll Do :
Requirements
What You Need :
Why Join Us? :
At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career? Apply now to join Excis in Hong Kong and be at the forefront of IT support excellence!
Requirements
Create a job alert for this search
Support Engineer • Hong Kong, HK, hk
Related jobs
Kody, a leading Fintech company focused on revolutionising online payment solutions and financial services for brick-and-mortar businesses, is seeking a skilled Customer Operations and IT Networks ...Show moreLast updated: 30+ days ago
Hotline support for technical enquiries with professional manners.Support, analyze and solve technical enquiries & problems for internal / external parties.
Maintain strong working relationships w...Show moreLast updated: 30+ days ago
Founded in 2017, we are dedicated to fostering an ecosystem of seamless resource exchange, where efficiency and precision are paramount.
With cutting-edge solutions, we empower businesses to thrive ...Show moreLast updated: 30+ days ago We are seeking a dedicated and knowledgeable System Support Engineer to join our dynamic Service Team.Diagnose and resolve hardware & networking issues for clients.
Provide timely technical supp...Show moreLast updated: 30+ days ago 
Our purpose is simple - we are here to bring back the good of insurance : protecting people and their families.By combining our deep domain expertise and our modern proprietary technology, we s...Show moreLast updated: 30+ days ago
Bragi was founded in 2013 and launched the world's first Truly Wireless Earphones in 2015 (yes, a whole 12 months before the Airpods.
Since then, We have evolved from a promising startup to a market...Show moreLast updated: 30+ days ago
At our client's firm, they're redefining play with a one-of-a-kind cube-shaped gaming console that merges the physical and digital worlds.
The system combines modular hardware, immersive software, a...Show moreLast updated: 15 hours ago At our client's firm, they're redefining play with a one-of-a-kind cube-shaped gaming console that merges the physical and digital worlds.
The system combines modular hardware, immersive software, a...Show moreLast updated: 15 hours ago Kody, a fast-growing Fintech specialising in bringing online payments and better financial services to brick and mortar businesses, is on the lookout for an Android Engineer with strong expertise i...Show moreLast updated: 30+ days ago 
Design, develop, and maintain Android applications using Kotlin and Jetpack Compose.Collaborate with product managers, designers, and backend engineers to deliver high-quality features.Implement be...Show moreLast updated: 22 days ago My client, a top proprietary trading firm is seeking a skilled.These guys are top players in the high frequency trading circle and use some of the best technologies to beat the competition.You...Show moreLast updated: 30+ days ago Linux Engineer with DevOps expertise who will be responsible and accountable for both Projects and day to day BAU Operations It is must for candidate to be technically strong, detail oriented and S...Show moreLast updated: 8 days ago Founded in 2017, we are dedicated to fostering an ecosystem of seamless resource exchange, where efficiency and precision are paramount.
With cutting-edge solutions, we empower businesses to thrive ...Show moreLast updated: 30+ days ago My client is looking for a Network Engineer to join their growing Technology team in Hong Kong.The ideal candidate is curious, innovative and passionate about technology This is a un...Show moreLast updated: 30+ days ago
Systems Administrator Hong Kong, Hong Kong
IMC Financial MarketsHK At IMC, technology is at the core of everything we do, and how we build and maintain our user space infrastructure is key to our global success.
Our Operations Engineering team designs, automates, a...Show moreLast updated: 30+ days ago
Linux and Devops Engineer
RM Staffing B.V.Shenzhen, GD, CN We are seeking a highly skilled.The ideal candidate will have deep expertise in.Linux systems administration, automation, cloud infrastructure, and CI / CD pipelines.
This role requires hands-on techn...Show moreLast updated: 14 days ago
Customer Operations and IT Networks Engineer (COIT)
KodyAdmiralty, Wanchai, HKQuick Apply
Audio Visual Project Engineer
KinlyHong Kong, HK Competitive and negotiable dependent on experience, plus company benefits.Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a...Show moreLast updated: 30+ days ago
Technical Support Engineer
nextRolesHong Kong, Hong Kong, HKQuick Apply
Senior Infrastructure Engineer
Lifebyte SystemsShenzhen, Guangdong Sheng, CNQuick Apply
System Support Engineer - Service Team
nextRolesHong Kong, Hong Kong, HKQuick Apply
Senior Site Reliability Engineer (Hong Kong Based)
Bowtie Life Insurance Company LimitedWan Chai, Hong Kong Island, HKQuick Apply
Technical Sales Support - Shenzhen Based
BragiShenzhen, Guangdong Province, ChinaQuick Apply
- New!
Embedded (Platform) Software Engineer
AvomindShenzhen, Guangdong Province, CNQuick Apply
- New!
Hardware Lead Engineer
AvomindShenzhen, Guangdong Province, CNQuick Apply
Android Engineer (Kotlin) - HK
KodyHong Kong, Hong Kong, HKQuick Apply
工程负责人 (远程 - 深圳, 中国) | Kody
KodyShenzhen, Guangdong Province, CNMobile Engineer (Kotlin and Jetpack Compose, WFH)
IO TECH SOLUTIONS LIMITEDHong Kong Island, Hong KongQuick Apply
Trading Support Engineer
IO TECH SOLUTIONS LIMITEDHong Kong Island, Hong KongQuick Apply
Linux Engineer (DevOps / Infrastructure)
IO TECH SOLUTIONS LIMITEDHong Kong, Hong KongQuick Apply
Senior C++ Engineer
Lifebyte SystemsShenzhen, Guangdong Sheng, CNQuick Apply
Low Latency Network Engineer
IO TECH SOLUTIONS LIMITEDHong Kong, Hong KongQuick Apply