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Mid Market Account Executive

InfobipHong Kong, Hong Kong

30+ days ago

Job description

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through + offices on six continents, Infobip’s platform is used by almost % of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Main Responsibilities :

Lead Qualification & Sale Closure :

Focus on qualifying leads and closing sales with Tier customers.
Responsible for selling a subset of Infobip's products or services either directly or through partners to the customers in the designated team or squad.

Collaboration with Specialists :

Engage with specialists (, technical or product experts) when required to address specific customer needs or challenges during the sales process.

Solution Proposal Development :

Develop comprehensive solution proposals that cover all aspects of the application and how Infobip’s products or services meet the client’s needs.

Sales Management :

Manage the sales process from lead to closure, including sales forecasting, resource requests, account strategy, and planning.

Value Proposition Development :

Participate in developing and presenting a strong value proposition to customers.

Pricing & Contract Negotiation :

Negotiate pricing and contractual agreements to finalize sales and close deals.

Client Relationship Management :

Maintain ongoing client relationships by collaborating with Mid-market Account Managers (MM AMs) to sell and maintain account health.

Cross-selling :

Cross-sell additional products or services to existing accounts, especially in more complex deals (, renegotiations).

Success Metrics :

Achievement of Sales Quotas :

Track progress against quarterly and annual sales KPIs, ensuring the sales target is met.

Customer Engagement :

Number of products promoted to customers.Conversion rate of leads into opportunities.Identifying and targeting the right customers within the designated account list.

New Opportunity Generation :

Focus on generating new opportunities for sales.

CRM Reporting Efficiency :

Maintain up-to-date and accurate information in the CRM system.Provide timely and accurate updates on the sales process.

Relationship Building :

Develop strong relationships and networks within the industry and customer base.

Job Requirements : Experience :

years of BB sales experience, preferably in tech, SaaS, or telecom.

Language Skills :

Fluent in Cantonese (native level) and English (professional proficiency), both spoken and written.

Sales Skills :

Proven ability to generate leads , close deals , and meet sales targets .

Experience using a CRM system (, Salesforce) to track sales progress.

Client Relationship :

Ability to build and maintain relationships with customers in the Hong Kong market .

Strong communication skills to present solutions and negotiate deals.

Market Knowledge :

Familiarity with the Hong Kong market and local business environment.

Results-Oriented :

Self-motivated with a focus on achieving sales goals and driving new business.

Team Collaboration :

Ability to work collaboratively with internal teams to ensure client success.

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Account Executive • Hong Kong, Hong Kong