Assistant / Operations Manager | 28-30K + Commission

Responsibilities :

• Oversee daily park operations, including ride safety, attraction management, guest services, and facilities maintenance.
• Lead, train and motivate photography staff, ensuring excellent customer service and adherence to safety procedures.
• Ensure high-quality guest interactions, handle escalations, and implement strategies to enhance customer satisfaction.
• Manage operational budgets, control costs, and optimize resource allocation.
• Collaborate on special events, promotions, and seasonal to drive attendance and engagement.
• Monitor operational KPIs, analyze data, and prepare reports for senior management to inform decision making.

Requirements :

• Degree Holder (preferably in Hospitality and Servicing)
• 3-5 years solid operations experience. Proven experience in theme park, entertainment or hospitality operations
• Strong abilities to lead, manage and motivate teams
• Flexibility to work irregular hours, including weekends and holidays
• Good command of both spoken and written English and Chinese
• Candidates with less experience will be considered as Assistant Operation Manager