Manager - Quality Management

About us

We aspire to deliver value in global supply chains by living our values around people, partners and the planet. As new technologies disrupt the way consumers and businesses interact, Li & Fung is reimagining and creating supply chains for the future. Through our innovative products and end-to-end supply chain solutions, we aim to expand the realm of what is possible and create more value for more players along the supply chain.

With our entrepreneurial spirit, we are using digital technologies to speed collaboration, drive innovation and enhance sustainability. Our values form the basis of our culture, our brand and our business strategies. They define how we engage with our colleagues, with our customers and suppliers, our shareholders, and the communities in which we live and work.

To cope with our development, we are looking for individual who shares the same values as us to take up the position of  Manager - Quality Management to join us.

Here is what you need to know about this role :

A customer facing role to handle various customers from U.S.A.

Provide technical and quality support & advice to merchandiser, customer and supplier / factory to ensure products meet required quality standard and compliance.

Develop associated audit programs (when necessary) and QC documentation.

Provide technical support to merchandisers, factories and customers to ensure product compliance.

Team with Merchandiser and Customer Quality teams to ensure technical specifications are adequate.

Work with merchandiser to develop clear quality expectation. Collaborate with merchandiser and design team to maintain appropriate balance between quality and cost.

Maintain QA manual and provide training to suppliers so they fully understand customer’s quality expectation, policy, procedure and technical requirements.

Provide technical advice and address potential quality issues to factory in pre-production stage.

Oversee sample construction and review process. Works with design and vendors to reduce sample lead time and ensure samples meet merchandising expectations for prototypes, photo samples, and platinum samples.

Resolve product quality issues on time to minimize impact to shipment.

Perform other duties assigned by management.

You might be a good fit if you have...

Bachelor’s Degree in Quality Engineering / Manufacturing Engineering / Mechanical Engineering / Electronic Engineering or related discipline.

Minimum 5 years relevant quality management experience from trading / manufacturing / FMCG industries.

Familiar with hardgoods products including health and beauty, seasonal, small electronic and hardgoods items - both on quality assessment and production knowledge.

Strong knowledge in FDA requirements, classification and Medical Device Reporting of medical devices is preferred.

With relevant experience to deal with U.S.A customers would be an advantage.

Strong analytical and problem-solving skills.

Strong quality process knowledge and metric management mindset.

Strong negotiation skill and able to manage conflicts.

Fluent in both written and spoken English.

Willing to travel.

Candidate with less experience will be consider as Specialist - Quality Management.

If this sounds like you, Apply Now! We offer the below benefits and perks : -

Competitive salary with 13th month salary plus discretionary bonus

Health, dental, life and personal accident insurances

Paid days off + festival early leave + volunteer leave

Sample sales and staff discount offer

lftrading #lifung

It’s alright if this is not what you are looking for! You can also join us on LF Talent Network by clicking HERE (). We will contact you when the right job opportunity comes up!

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and / or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

About Li & Fung

At Li & Fung, value has tangible meaning and we strive to deliver value to our stakeholders with each and every interaction. We also live by our values of humility, entrepreneurship and family and they are at the core of our relationship with our people, our partners and our commitment to reduce the harmful impact of our industry on the planet.

Since 1906 we have grown from our initial startup focused on trading porcelain and silk from China to the West to today’s multinational corporation, managing complex supply chains for brands and retailers worldwide. Over 118 years, Li & Fung has been developing networks and building long-term, meaningful relationships with our stakeholders. Despite major changes and disruptions, innovation and creativity continue to drive our business. We constantly experiment with new ways of working to deliver value to our customers and suppliers, our shareholders, and the communities in which we live and work. We are dedicated to changing how the world works and making life better for people everywhere.

Data collected will be used for recruitment purposes only.)