Training Administrator

Responsibilities :

Responsible for administrative and logistic tasks related to training

Perform reception duties at front desk

Ensure the daily operation of the training centre is smooth

Assist in preparing monthly reports for management reference

Coordinate training programs and arrange training schedules

Support and provide excellent customer service for the full cycle of exam centre operation, from examinee registration to completion of examination

Answer incoming phone call and handle customers enquiries

Handle ad-hoc situations and work closely with training team to accomplish team goals

Requirements :

Form 5 education or above

Minimum 1 year relevant working experience

Creative, independent, self-initiative, detail-minded and able to deal with ad-hoc situations

Excellent communication / interpersonal skill and service manner

Good PC skill in usage of Excel, MS Word & Chinese Word Processing