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Client Advisor - Hong Kong Pacific Place Store

Client Advisor - Hong Kong Pacific Place Store

Loro PianaHong Kong SAR
20 days ago
Job description

Position

Reporting to Store Manager, the Client Advisor contributes to the growth of sales in the shop. The Client Advisor is responsible for engaging clients and nurture their brand loyalty by conveying Loro Piana values, and maintain customer services as per Loro Piana standards.

DUTIES & RESPONSIBILITIES

Sales

  • Achieve sales targets through effective use of selling techniques, clienteling and product knowledge, contributing to the global team performance
  • Demonstrate team work
  • Monitor individual target in terms of daily and monthly sales

Customer Relations And Following

  • Make clients be convinced by the brand quality and value
  • Welcome clients like a host
  • Fill out and update the client book, build relationship with customers
  • Ensure the upkeep of the sale space and the image of the store
  • Deliver extra mile services if needed
  • Back Office Support

  • Contribute to stock management
  • Able to maintain floor display area and merchandise
  • Ensure customer service beyond reproach
  • Job responsibilities

    Job Requirements :

  • At least 2 years retail sales experience
  • Service oriented with excellent clienteling skills
  • Enthusiastic and sincere with positive working attitude
  • Good team player, with good communication and interpersonal skills.
  • Native Cantonese speaker a must
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    Hong Kong • Hong Kong SAR