This job offer is not available in your country.

Customer Services Officer (Part-time) (Performing Arts)

West KowloonHong Kong

18 days ago

Job description

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

Candidates with more experience may be considered for a senior position.”

You will be responsible for :

maintaining smooth operation of performing arts venues by delivering excellent customer services;
performing information counter duties and responding to emergency situations and cases;
managing the cloakroom and bar with sales transactions;
making ready the F&B set before the commencement of the performance;
tidying up the F&B set including cleaning after the performance;
handling venue booking and related enquiries;
providing show usher service and guest flow support; and
providing event operations support to indoor, outdoor and off-site events

You should :

preferably possess at least 5 subjects at Level 2 / Grade E or above in the HKDSEE / HKCEE or equivalent academic qualification;

preferably have usher experience in performing arts venue or good knowledge of front-of-house operations / event operations (Fresh Graduates are welcome. Candidates who po sess 1 year of relevant experience in performing arts venues, tourism and / or hospitality sector may be considered for Senior Customer Services Officer);

be customer-oriented, proactive and pleasant;

preferably be proficient in spoken English and Chinese. Proficiency in other languages is an advantage; and

provide at least 2 days’ availability to work per week

Create a job alert for this search

Customer Service Officer • Hong Kong