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Customer Services Officer (Part-time) (Performing Arts)

Customer Services Officer (Part-time) (Performing Arts)

West KowloonHong Kong
18 天前
职位描述

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

Candidates with more experience may be considered for a senior position.”

You will be responsible for :

  • maintaining smooth operation of performing arts venues by delivering excellent customer services;
  • performing information counter duties and responding to emergency situations and cases;
  • managing the cloakroom and bar with sales transactions;
  • making ready the F&B set before the commencement of the performance;
  • tidying up the F&B set including cleaning after the performance;
  • handling venue booking and related enquiries;
  • providing show usher service and guest flow support; and
  • providing event operations support to indoor, outdoor and off-site events

You should :

  • preferably possess at least 5 subjects at Level 2 / Grade E or above in the HKDSEE / HKCEE or equivalent academic qualification;
  • preferably have usher experience in performing arts venue or good knowledge of front-of-house operations / event operations (Fresh Graduates are welcome. Candidates who po sess 1 year of relevant experience in performing arts venues, tourism and / or hospitality sector may be considered for Senior Customer Services Officer);
  • be customer-oriented, proactive and pleasant;
  • preferably be proficient in spoken English and Chinese. Proficiency in other languages is an advantage; and
  • provide at least 2 days’ availability to work per week
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    Customer Service Officer • Hong Kong

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