Support Specialist

We are looking

for someone who has :

• Higher Diploma or above in Information Technology or a closely related field
• Minimum three years of end-user computing support experience
• Knowledge of Active Directory and enterprise email account management
• Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), Microsoft Certified Desktop Support Technician (MCDST), or other comparable credentials are preferred.
• Good Knowledge of Microsoft Windows, Office 365, Exchange Mail, Android and iOS device configuration
• Expertise supporting end-user computers, video conferencing, mobile devices, and remote VPN access Drive for delivering IT support
• Good analytical and problem-solving skills with handling mobile devices (Apple iOS and Samsung Android preferable)
• Capability to communicate with all levels of management and external parties in a non-technical manner.
• Capability to prioritize and execute duties successfully
• Can work under pressure and independently
• Good command of spoken and written Cantonese, English and Chinese