Senior / Customer Data Analyst

In this position, you will :

• Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction.
• Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint handling, and facilitating high-quality services and high-precision marketing.
• Responsible for the construction of customer tags and customer portraits, building a precise and scalable data model based on users, and effectively supporting customer insights and refined business operations.

To be successful in this position, you should meet the following requirements :

Bachelor's degree in Computer Science, Software Engineering, Information Systems related disciplines or equivalent

At least 3 years relevant experience in system development or mobile telecom industry, candidate with more experience will consider as Senior Data Analyst

Familiar with commonly used databases, web development technologies, server-side development technologies, front-end development technologies, etc.

Passion on building new system / application and continuously optimize it based on observation, study system usage and user's need. Well organized, with analytical mind and work independently. Detail-oriented and eager to work with complex business workflows

Proficiency in written & Oral of English, Chinese and Putonghua is must

When you work :

5 days work

8 hours / day

What you enjoy :

Discretionary Performance bonus

Life insurance

Medical insurance

Education subsidies

Birthday gift

Marriage leave

Birthday leave

Staff discount