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Senior / Customer Data Analyst

Senior / Customer Data Analyst

China Mobile Hong Kong Co. Ltd.Hong Kong, CN
30 天前
职位描述

In this position, you will :

  • Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction.
  • Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint handling, and facilitating high-quality services and high-precision marketing.
  • Responsible for the construction of customer tags and customer portraits, building a precise and scalable data model based on users, and effectively supporting customer insights and refined business operations.

To be successful in this position, you should meet the following requirements :

  • Bachelor's degree in Computer Science, Software Engineering, Information Systems related disciplines or equivalent
  • At least 3 years relevant experience in system development or mobile telecom industry, candidate with more experience will consider as Senior Data Analyst
  • Familiar with commonly used databases, web development technologies, server-side development technologies, front-end development technologies, etc.
  • Passion on building new system / application and continuously optimize it based on observation, study system usage and user's need. Well organized, with analytical mind and work independently. Detail-oriented and eager to work with complex business workflows
  • Proficiency in written & Oral of English, Chinese and Putonghua is must
  • When you work :
  • 5 days work
  • 8 hours / day
  • What you enjoy :

  • Discretionary Performance bonus
  • Life insurance
  • Medical insurance
  • Education subsidies
  • Birthday gift
  • Marriage leave
  • Birthday leave
  • Staff discount
  • 为此搜索创建职位提醒

    Data Analyst • Hong Kong, CN

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