Develop and implementprehensive UAT strategies and test plans for Internet Banking and Mobile Banking App, ensuring alignment with business requirements and technical specifications
Lead the UAT process by coordinating with internal stakeholders, including product managers, developers, and business analysts, to execute test cases and validate system functionality
Identify, document, and track defects or issues during testing, working closely with development teams to ensure timely resolution and retesting
Ensure that the digital banking platforms meet user needs andply with regulatory and security standards
Manage and guide a team of UAT testers (if applicable), providing training and support to ensure high-quality testing oues
Prepare detailed test reports, summaries, and feedback for stakeholders, ensuring transparency on testing progress, risks, and oues
Rmend enhancements to testing processes and tools to improve efficiency and effectiveness of UAT activities
Act as the primary point of contact for UAT-related matters, liaising with business units and IT teams to address concerns and ensure smooth deployment of digital banking solutions
Requirements :
Bachelor's degree inputer Science, Information Technology, Business Administration, or a related field
Minimum of 3 years of experience in software testing, with at least 2 years in a UAT management or leadership role, preferably in banking or financial services
Familiarity with digital banking platforms (Internet Banking and Mobile Banking Apps), testing tools (, JIRA, Tesplete), and basic understanding of Agile / Scrum methodologies
Strong problem-solving and analytical abilities to identify issues and ensure quality standards are met
Excellent verbal and writtenmunication skills to collaborate with cross-functional teams and present findings to stakeholders
Proven ability to lead and motivate teams, manage priorities, and deliver results under tight deadlines
High level of accuracy and attention to detail to ensure flawless user experiences in digital banking solutions
Candidate with less experience will be considered as Deputy Digital Platform Manager