Assistant Membership Analysis Manager

The Department

As part of the Club’s Membership, Strategic Marketing and Branding Division, the Membership CRM & Intelligence Department plays an essential role in providing quality decision analytics to achieve customer experience excellence for all HKJC Members and their families.

The Job

• Prepare and evaluate marketing campaigns performance result for the Management
• Conduct behavioural analyses on Members’ transactional data and reference to market / industry data for like-for-like comparative reviews
• Conduct business impact analysis and data modelling to facilitate business decision making on Membership policy reviews in terms of sizing, utilization and revenue impact
• Advocate best data practices, tools and platform, and support management in driving implementation
• Support new CRM system projects in terms of analytic data mart maintenance and marketing campaign modules requirements
• Orchestrate analyses, including statistical modelling and internal data analyses, that help the business monitor the business environment, industry trends, competitive landscape, product / channel performances and shift in member behaviours at portfolio level

About You

Terms of Employment

The level of appointment will be commensurate with qualifications and experience.

Closing Date

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.