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Guest Services Ambassador - Concierge

Guest Services Ambassador - Concierge

The Langham, Hong KongHong Kong
30 天前
职位类型
  • serp_jobs.job_card.full_time
职位描述

Job Summary

  • Perform concierge / lobby guest relations duties including baggage and transportation arrangement;
  • Greet VIP guests ;
  • Assist the Langham Club, Business Centre and Guest Services areas whenever necessary;
  • Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures;
  • Promote hotel facilities including Health Club, Business Centre and F&B outlets;
  • Offer professional traveling tips and insights to hotel guests

Requirement .

  • Minimum 1 years working experience in hotel industry.
  • Diploma or above.
  • Independent & confident to work under pressure.
  • Good interpersonal skills.
  • Good team player with excellent communication skills ; &
  • Additional language would be an advantage.
  • Fresh Graduate will also be considered.