Job Description
Main Responsibilities :
Client Relations Management
- Serve as the first point of contact for client inquiries and communications.
- Specifically cover the SSA franchise in the region, from the onboarding process to the actual deals realization.
- Maintain and update client records, ensuring all information is accurate and up to date.
- Follow-up with clients on sales inquiries, transactions, and feedback.
- Monitor market trends and regulatory changes to advise clients on strategic adjustments.
- Maintain an accurate and robust pipeline of business opportunities.
Sales Support
Analyze sales data to identify trends, opportunities, and areas for improvement.Ensure that all sales materials and resources are readily available for the team.Treasury-Specific Tasks
Understand and communicate information about treasury productsAssist in the development and maintenance of relationships with targeted customers / business linesBusiness Coordination
Facilitate the completion of necessary paperwork related to financial transactions and client accounts.Manage the distribution of internal and external communications for the sales team.Other Duties
Perform additional tasks as required by the team or management to contribute to team efforts and departmental success.Required Skills :
Min 5 years of experience preferably customer knowledge CB SSA public org to cover the whole APAC area, no cross borders issues with SSAPrevious experience in sales coordination, Business development, or a similar role within a financial services environmentStrong knowledge of treasury services and products, including cash management, FX swaps, and repo transactionsDeep understanding of the collateral landscape, including regulatory requirements and industry best practicesExcellent communication, presentation, and negotiation skillsProficient in English, with additional language skills being advantageousAbility to work under pressure and manage multiple tasks simultaneouslyStrong analytical skills with attention to detailProficiency in CRM software and MS Office (especially Excel and PowerPoint)