Talent.com
Assistant Cafe Manager

Assistant Cafe Manager

Ralph LaurenKowloon Tong, Kowloon, Hong Kong SAR
30 天前
职位描述

Position Overview

Essential Duties & Responsibilities

People

  • Act as a brand ambassador, demonstrating professionalism through demeanor, appearance, and respect for others.
  • Support the Café Manager in fostering a positive, engaging, and inclusive work environment.
  • Assist in training, coaching, and motivating baristas to uphold service standards and performance goals.
  • Provide real-time feedback to team members to enhance performance and customer interactions.
  • Help with onboarding and talent retention efforts as needed.
  • Step in as acting manager when required, ensuring seamless operations.

Customer

  • Model and reinforce exceptional customer service, ensuring all guests receive a premium experience.
  • Support the development of a sales-driven culture that converts walk-ins into loyal customers.
  • Assist in handling customer feedback and resolving issues promptly.
  • Build rapport with regular customers and assist in maintaining client relationships.

    • Brand

  • Uphold brand presentation standards in store visuals, cleanliness, and service.
  • Ensure the café environment reflects Ralph Coffee’s sophistication and lifestyle philosophy.
  • Assist in executing brand initiatives, promotions, and local marketing strategies.

    • Business Objectives

  • Support the Café Manager in meeting sales targets and operational KPIs.
  • Help monitor inventory, staffing, and daily sales reporting.
  • Identify and communicate local business opportunities or challenges to the Café Manager.
  • Assist in analyzing sales data and customer trends to optimize performance.

    • Experience, Skills & Knowledge

  • Diploma or equivalent in Hospitality Management or related field (degree preferred but not mandatory).
  • Minimum 3 years of experience in café / restaurant operations, preferably in a supervisory role.
  • Proficient in PC skills, with the ability to analyze sales data & perform budget projection.
  • Qualified Hygiene Supervisor by Hong Kong Food and Environmental Hygiene Department is a must
  • Strong interpersonal and communication skills (Cantonese, Mandarin, and English).
  • Customer-focused with a passion for service excellence.
  • Ability to multitask, problem-solve, and work in a fast-paced environment.
  • Team player with leadership potential and a proactive attitude.
  • Basic business acumen and familiarity with sales-driven environments.
    • 为此搜索创建职位提醒

    Assistant Manager • Kowloon Tong, Kowloon, Hong Kong SAR

    相关职位
    Staff / Lead Product Manager

    Staff / Lead Product Manager

    WATI.ioShenzhen, Guangdong Province, CN
    Quick Apply
    Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,00...展示更多最后更新时间： 29天前
    兼職店員 / Part Time Sales Associates - Landmark North

    兼職店員 / Part Time Sales Associates - Landmark North

    LovisaSheung Shui, New Territories, HK
    Quick Apply
    展示更多最后更新时间： 21天前
    Fresh Grad Hire - Product Manager (Wealth Management)

    Fresh Grad Hire - Product Manager (Wealth Management)

    moomooShenzhen, Guangdong Province, CN
    Quick Apply
    As a member of the Wealth Management Product team, you will deeply engage in the foundational product development and operations of Futu’s global wealth management platform, covering multiple asset...展示更多最后更新：1 天前
    Fresh Grad Hire - Product Manager (Growth Platform)

    Fresh Grad Hire - Product Manager (Growth Platform)

    moomooShenzhen, Guangdong Province, CN
    Quick Apply
    The Growth Tool Platform is an intelligent system responsible for supporting the entire user lifecycle growth platform for tens of millions of users. By joining us, you will drive sustainable growth...展示更多最后更新：1 天前
    Academic Vice Principal (American Curriculum)

    Academic Vice Principal (American Curriculum)

    ABC EducationShenzhen, Guangdong Province, CN
    Quick Apply
    If you're motivated about improving lives through education and meaningful connections, we want to hear from you!.School Type : International Middle & High School. Common Core State Standards (Common...展示更多上次更新时间：30 天前
    Customer Success Manager

    Customer Success Manager

    CENTRIC SOFTWARE INCShenzhen, Guangdong, CN
    Quick Apply
    Job Title : Customer Success Manager Location : China – Remote About Centric Software : Centric Software is the leader in Product Lifecycle Management (PLM) for the fas...展示更多最后更新时间： 20天前
    Destination Wedding Contributor

    Destination Wedding Contributor

    wedded.wonderlandShenzhen, 44, cn
    Quick Apply
    Wedded Wonderland Destination Wedding Contributor.Shape the future of destination weddings.To Join the Global Destination Wedding and Celebration Study : . Apply on the link and complete the survey li...展示更多最后更新时间： 23天前
    AP Coordinator / High School Team Lead

    AP Coordinator / High School Team Lead

    ElevateShenzhen, Guangdong Province, CN
    Quick Apply
    We are looking for an AP Coordinator / High School Team Lead for an international school based in Shenzhen.This is a full-time position available with an immediate start. An established, Cognia-accr...展示更多最后更新时间： 4天前
    Fresh Grad Hire - AI Strategy Product Manager

    Fresh Grad Hire - AI Strategy Product Manager

    moomooShenzhen, Guangdong Province, CN
    Quick Apply
    Futu's AI Team is dedicated to integrating artificial intelligence technology into financial services, building more efficient and intelligent products and services. The team covers core areas inclu...展示更多最后更新：1 天前
    IB Sales Manager (Mandarin)

    IB Sales Manager (Mandarin)

    David Kennedy RecruitmentShenzhen, Guangdong Province, .CN
    Quick Apply
    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with ...展示更多上次更新时间：30 天前
    International Business Trainee

    International Business Trainee

    Vita Green Health Product Company LimitedShenzhen, Guangdong Sheng, CN
    Quick Apply
    Ready to Shape the Future of Health and Wellness? .At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of it! . Here at Vita Green, we are all a...展示更多最后更新时间： 4天前
    Customer Service Assistant - Part-time (Kowloon Bay Store)

    Customer Service Assistant - Part-time (Kowloon Bay Store)

    Decathlon Hong KongHong Kong, Hong Kong, HK
    Quick Apply
    Greet users and assist with purchases.Process payments, returns, and answer simple queries.Click & Collect and online orders. Help with product exchanges and size suggestions.Enjoy helping peopl...展示更多上次更新时间：30 天前