Talent.com
你所在的国家不提供此工作机会。
Assistant Manager, Business Operations

Assistant Manager, Business Operations

AXA GroupHONG KONG
30 天前
职位描述
  • Liaise with the Operations team to maintain the daily operation activities in good productivities with high quality
  • Ensure the guidelines and operation manual are reviewed and updated timely
  • Conduct thorough analysis of the processes, identifying areas for improvement for continuous service improvements and efficiency gains
  • Evaluate audit findings and recommend appropriate corrective and preventive actions
  • Collaborating with the team member to establish controls and mitigation strategies
  • Perform risk assessment and evaluation the risk that could affect the operation in order to minimize their future risk
  • Monitoring vendor performance and conducting vendor evaluations
  • Developing and maintaining relationships with vendors
  • Support incident activities, including incident identification, tracking, escalation, and resolution
  • Perform other related duties and ad hoc tasks to support the operation of the department
  • Conduct thorough analysis of the processes, identifying areas for improvement and efficiency gains
  • Assist in the development and implementation of operational policies, procedures, and best practices

    • Your Profile

    • Bachelor degree in any disciplines
    • A minimum of 5 years relevant experience, preferably in insurance sector
    • Strong negotiation, management, interpersonal and communication skills
    • Excellent analytical, problem-solving and organization skills
    • Ability to work in a dynamic environment and be a fast learner
    • Self-motivated, detail-oriented, and possess a positive mindset
    • Basic proficiency in Microsoft office applications
    • Relevant working experience or knowledge would be considered an advance
    • Candidate with less experience will also be considered as Business Operations Analysis

      • About AXA

      We always start with our customers

      As one of the largest global insurers, our purpose is to act for human progress by protecting what matters .

      Protection has always been at the core of our business, helping individuals, businesses and societies to thrive. And AXA has always been a leader, an innovator, an entrepreneurial company, fostering progress in all its dimensions. Our purpose also links back to the Group's roots. From the outset, AXA has been committed to acting as a force for collective good. From solidarity-based actions with AXA Hearts In Action to work on prevention issues with the AXA Research Fund and the fight against climate change, AXA has always been attentive to its social environment and embraced its responsibility as an insurer : responsibility for taking action upstream in order to better understand risks, with one goal in mind : to ensure better protection.

      About the Entity

      ABOUT AXA HONG KONG AND MACAU

      AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 54 markets and serving 105 million customers worldwide.

      As one of the most diversified insurers offering integrated solutions across Life, Health and General Insurance, our goal is to be the insurance and holistic wellness partner to the individuals, businesses and community we serve.

      At the core of our service commitment is continuous product innovation and customer experience enrichment, which is achieved through actively listening to our customers and leveraging technology and digital transformation.

      We embrace our responsibility to be a force for good to create shared value for our community. We are proud to be the first insurer in Hong Kong and Macau to address the important need of mental health through different products and services. For example, the Mind Charger function on our holistic wellness platform “AXA BetterMe”, which is available via our mobile app Emma by AXA, is open to not just our customers, but the community at large. We will continue to foster social progress through our product offerings and community investment to support the sustainable development of Hong Kong and Macau.

      AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

      What We Offer

      We offer excellent career prospects and attractive remuneration package to the right candidates.