You will contribute to the total customer satisfaction by providing services via multiple platforms including but not limited to telephone, emails, live chat and video in a tactful and timely manner.
Responsibilities :
- Maintain a positive, empathetic and professional attitude toward customers at all times
- Handle customers’ enquiries via telephone and emails
- No sales is required
- Perform shift duties including weekends and public holidays
- 5-day work per week
Requirements :
Diploma or above1 years’ work experience in customer service sectorWork experience in banking or financial institutions field will be an advantageGood interpersonal and communication skillsGood command of spoken and written Cantonese, English and MandarinEnglish and Chinese word processingWorking Location : MeifooImmediate available will be an advantageInterested parties please WhatsApp 6421 4479 for enquiries or click "Apply Now" button.