Senior Customer Service ExecutiveHKT • Hong Kong HK, HK
Senior Customer Service Executive
HKT • Hong Kong HK, HK
18 天前
职位描述星期一至五 09 : 00 - 19 : 00 (每日8-8.5小時一更) 星期六 09 : 00 - 13 : 00 (長短週) 全職同事可享以下福利待遇 : 14天有薪年假 生日假 員工介紹獎金 完善在職培訓 免費醫療福利包括門診及住院保障 電訊及其他産品員工折扣優惠
主要職責 :
- 通過多種渠道(電話、電子郵件、實時聊天）以及時的方式解答一般查詢和投訴，提升客戶的整體滿意度
- 為電子平台及手機APP用戶提供協助及指導
- 遵守所有監控和服務規定，確保熱線運作順暢 職位要求 :
- 中五或以上程度
- 歡迎應屆畢業生申請
- 良好的粵語、基本英語和普通話
- 懂得中英文輸入法
工作地點：荃灣
工作時間 :
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Senior Customer Service Executive • Hong Kong HK, HK
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