Productions Support Engineer (L1 / L3)

IO TECH SOLUTIONS LIMITEDHongKong, Hong Kong

3 天前

职位类型

职位描述

Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service

Maintain best practices on managing systems and services across all environments

Provide L1,L2,L3 level server support similar to current team

Manage, coordinate, and implement software upgrades, patches, hot fixes on servers

Create and modify scripts or applications to perform tasks

Provide input on ways to improve the stability, security, efficiency, and scalability of the environment

Collaborate with other teams and team members to develop automation strategies and deployment processes

Provide weekend support on scheduled weekend changes

Provide on-call support during off hours if needed

Participate in Disaster Recovery and BCP drills

Manage Physical server infrastructure using remote access

Manage and maintain virtual machines in internal ESX farm as well as in AWS

Build new physical and virtual servers as per standards

Fault finding, analysis and of logging information for reporting of performance exceptions

Proactively monitoring system performance and capacity planning

Knowledge on servers installed with cluster software and databases

Requirements

Less experienced (5-8yrs) candidates could considered as Sr. Infra Analyst

Previous working experience with VMWare Tanzu / Kubernetes etc. deployed in internal infra.
In-depth knowledge of Linux : RedHat both physical and virtual environment
Hands on experience with physical / VM server deployments and commissioning
Experience / knowledge on various HPE or other server hardware and architecture
Strong problem solving and communication skills
MS Windows OS knowledge will be added advantage
Good to have knowledge on Veritas cluster and Veritas Storage Foundation

Engineer • HongKong, Hong Kong