IT Business Analyst
Description
The Opportunity
Manulife Hong Kong is seeking a self-motivated IT Business Analyst, who is obsessed with delivering value, is forward-thinking, and improves business analysis process.
What motivates you?
You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with :
Thorough understanding of individual insurance products, operations and processes
Experience in life insurance policy admin system enhancement
Strong analytical and problem solving skills necessary to support deep dives into business operational problems and able to evaluate impacts and opportunities
Well organized and attentive to details with the ability to craft the detailed operational flow and requirements
Disciplined with project scheduling and flexible with working hours
Self initiated and have a strong drive to learn
Strong PC skills including MS Word, Excel and good understanding of SQL
Ability to convey information clearly and effectively through both verbal and written communication in English
Experience and knowledge in complicate testing execution and support
Minimum 5 years' work experience with insurance
On the job you will :
Review and analyze requests from business users and work collaboratively to understand company priorities and ensure alignment with company goals
Produce detailed user requirement documents and specifications supported by business / operation flow, and mock-ups for proposed solutions
Build consensus and facilitate discussion with related stakeholders, business partners and IT development teams
Participate in project planning from project initiation to closure and responsible for tracking requirement and testing progress
Review test strategy and test plan prepared by testing team, and manage test execution to ensure the end product meets the business objectives
Act as an internal business system area expert and champion
Provide quality system training to business users
Own, investigate and resolve system and project issues
What can we offer you?
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
Learn more about opportunities with us at www.manulife.com / en / careers / why-join-us.html
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.
With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.
We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.
At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.
At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.
4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under 945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
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